Privacy Policy
Last update: 13.04.2026
We (also known as "We", "Us" or "Our") are committed to protecting your personal data and privacy.
This Privacy Policy explains how we collect and store the information you provide through Sage Rendehaven (the "Website").
These principles will be upheld:
To be transparent about how we process and collect your personal information:
We want to ensure you can make informed decisions about how your Personal Data is used and processed. That's why we've built this website. We use various methods to give you clear, relevant information about Personal Data handling.
If we think you need specific details, we'll provide them at the right time.
We're happy to answer your questions and offer any clarifications you need regarding legal limitations. Contact us by email at: info@sage-rendehaven.com
Your personal data will only be used for the purposes outlined in this Policy.
We process your Personal Data for several purposes: to provide the website and Services (including connecting you with third-party trading platforms), improve the site, protect our rights and interests, maintain and deliver the Services, comply with legal and regulatory requirements, and carry out administrative and business activities. We also process your Personal Data to better understand your preferences and needs.
Personal Data are also processed by us in order to better comprehend your preferences and needs.
To use important tools that protect your rights regarding your Personal Data:
To help you exercise your rights, we have substantial resources available. Please contact us at any time to request your personal data. We can modify or delete it, stop using it for specific purposes or general purposes, transfer the information to you or a third party, and accommodate your requests.
Protect Your Personal Data:
While we cannot guarantee absolute security of your Personal Data, we're committed to using a range of methods and techniques to protect it.
Our Privacy and Security Policy is comprehensive.
1. The Scope?
This policy describes the types of Personal Data the Company collects from individuals and how it processes, shares, and secures that information.
This Policy applies to information relating to an identified or identifiable natural person. An identifiable person is someone who can be directly identified or recognised through a combination of information we hold or can access.
The Policy defines "processing" as any activity involving the use or collection of Personal Data, including management, structuring, and storage.
Our services are intended for general audiences and are not designed for anyone under 18 years of age. We do not knowingly collect information from persons under 18 or permit them to use our services. If we become aware of any information concerning children, we will delete it promptly.
2. What Personal Data Do We Hold About You?
When you access our service, channels, or website, we collect your Personal Data. We may request it directly from you in some cases, or gather it by analysing how you use our Services and channels, or receive it from third-party partners.
You're not required to disclose personal information to the company, nor are there any consequences for not doing so.
You're not required to provide Us with personal data. However, in certain circumstances, if you choose not to share your personal data, We may be unable to provide the Services or allow you to access the website.
4. What Personal Data Do We Collect? When you visit our website, we gather the following personal information:
This includes information about your online activity log, traffic data (including your IP address, access date, access time, and language used), software crash logs, browser type, and device information. This data is not private information and cannot be used to identify you.
Personal Data We Receive From You: any personal data you voluntarily provide when you connect with a third-party online trading platform through us.
Personal Information You Provide to Third-Party Platforms: this information includes your full name, address, phone number, and email address to facilitate trading.
5. Legal Basis and Reasons for Processing Your Personal Data
Your Personal Data is processed by the company for the purposes outlined in this section, and in accordance with the applicable legal basis.
The Company cannot process your Personal Data without a valid legal basis. The legal grounds that allow the Company to process your Personal Data are:
- You've consented to your Personal Data being processed for one or more purposes. This applies when you submit personal information through the Website so we can transfer it to a third-party trading platform.
- The Company or a third party may need to process your data to pursue legitimate interests—for example, to improve our Services or defend legal claims.
- Processing must comply with legal requirements.
Contact us via email for more details about how we process your information to protect our legitimate interests.
Below is a list of the reasons and legal grounds we may use your Personal Data.
Scope
Legal Basis
To share your personal information with third parties when you request access to digital trading
If you ask us to, we may collect Personal Data from you to pass on to third-party companies.
You've consented to the processing of your Personal Data for one or more purposes.
2. To answer your requests, questions or concerns
We need your Personal Data to respond to any questions you may have about our Services.
We need to process data to protect the legitimate interests of the Company or a third party.
3. To meet legal or administrative obligations, we process Personal Data as required by law or court order.
To meet our legal obligations, we need to process your information.
4. To enhance Our Services, we may use your Personal Data to improve and develop Our Services. This includes, among other things, crash reports and malfunction data we collect in relation to the Services.
We need to process personal data to pursue the legitimate interests of the Company or a third party.
5. To prevent fraud and misuse of our services
We need to process personal data to protect the legitimate interests of the Company or a third party.
6. To perform and manage actions aligned with Our Services requirements
This includes back-office functions, business development, strategic decision-making, oversight mechanisms, and related activities.
We need to process personal data to protect the legitimate interests of the Company or a third party.
7. To conduct analysis, such as statistical analysis
To inform our decision-making on various matters, we use a range of analytical techniques, including statistical methods.
The Company or a third party has a legitimate interest requiring the processing of your data.
To protect our assets, rights and interests—as well as those of third parties—we've established processes to defend legal claims.
We may process your Personal Data to safeguard our rights, interests and assets, or those of third parties, in accordance with applicable laws, regulations, agreements, and our terms and policies.
The Company or a third party has a legitimate interest requiring the processing of your data.
6. Transferring Your Personal Data to Third Parties
The Company may share your Personal Data with third-party service providers, such as hosting and storage providers, as well as to analyse user experiences and IP address information.
You can request that we share your specific Personal Data with third-party trading platforms. When you do, we'll provide your Personal Data to those platforms, whose use of it is governed by their own privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may also share Personal Data with affiliated entities or business partners to obtain resources that help us enhance and improve our products and services.
If necessary to protect the rights of third parties or safeguard assets, the Company may disclose Personal Data to regulatory, local, or other official authorities.
We may additionally share your Personal Data with potential investors, buyers, lenders to the Company, or other group entities in connection with any transaction (including the transfer or sale of Company assets or group assets) or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or any other group business.
7. Third-party cookies and services
Third-party services, such as advertisers and analytics providers, may be used on our website. These companies may also use cookies and similar technologies.
Cookies are small text files stored on your device each time you visit our website. We use cookies to understand your preferences and browsing habits, improve your experience, remember your settings, and personalise the products and services we offer. Cookies also help us gather statistics and analytics data.
Some cookies we use are session cookies. These are temporary files downloaded to your device and deleted when you close your browser. Other cookies are persistent cookies, which remain on your device after you close your browser. We use persistent cookies to recognise you as a returning user and to help you return to the website more easily.
Types of Cookies:
They may be used by us in accordance with their intended purpose:
The cookie type
Cookies are essential
Scope
These cookies are necessary to access the features you've requested and navigate our website. We use them to deliver the information, products, and services you've asked for.
They're required for your device to download and stream data, allowing you to browse the website, use its features, and return to pages you've visited before.
Additional Information
Cookies collect Personal Data, including your username and last login date, to keep you logged in to the site. They're automatically deleted when you close your web browser (session Cookies).
The cookie type
Functionality Cookies
Scope
Cookies allow us to recognize you when you visit our site and to save your preferences.
Additional Information
Cookies collect Personal Data, such as your username and last login date, to confirm you're logged in to the site. These are automatically erased when you close your web browser (session Cookies).
The cookie type
Cookies for performance
Scope
We use cookies to collect performance data, improve your experience, and analyse how our website is used.
Additional Information
Cookies store anonymous data that isn't linked to any identifiable person. Some cookies are removed when you close your browser, whilst others remain active indefinitely.
Cookies are blocked or removed
To prevent or remove cookies, adjust your browser settings. Below are links to help you with the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, be aware that certain functions or the entire Website may not work as expected if this occurs.
ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of your personal data
The Company will retain your Personal Data for as long as necessary to fulfil the purpose of processing outlined in this Policy, or for longer periods as permitted by applicable law, regulations, and policies.
We'll share your information with third-party trading platforms for 12 months. If you agree, we'll continue sharing your data for a further 12 months.
We regularly review the Personal Data we hold to ensure it's no longer required.
9. Transfers of personal information to third-party countries or international organisations
Your personal information may be transferred to other countries—that is, your personal data may be sent to a third country (a country other than where you reside) or to international organisations. The Company takes all necessary steps to protect your personal data and ensure that users can exercise their rights and access effective legal remedies.
These protections apply to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides an adequate level of protection for Personal Data, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer was carried out in compliance with the standard contractual clauses approved by the EU Commission under Article 46(2)(c) of the GDPR. You can view the clauses approved by the EU Commission at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide details about the security measures it uses to protect your Personal Data when transferred to third-party countries or international organisations. Please email info@wealthwaydigital.uk for more information.
10. Security of Personal Data
We have implemented appropriate organisational and technical safeguards to protect your Personal Data, including measures against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that your Personal Data will remain secure at all times. We are not liable for any indirect, incidental, or consequential damages resulting from the use or disclosure of Personal Data, including but not limited to unauthorised access by third parties, transmission errors, or circumstances beyond our control.
If legally required or otherwise obligated, we may need to disclose your Personal Data to third parties, such as public authorities. We cannot control how these third parties secure your information in such situations.
Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of Personal Data you send to us online.
11. Links to third-party websites
Our website includes links to third-party websites and applications that are not controlled by the Company. We are not responsible for how these third parties collect or process your Personal Data. This Privacy Policy does not apply to their services.
Before using any third-party site or app, we recommend you review their privacy policies. Please exercise caution when sharing your Personal Data with them.
12. Changes to this Policy
When you visit any third-party websites or apps, we recommend reading their privacy policies before deciding to access or use them. We also suggest reviewing what personal data you're providing to them.
Your rights regarding your personal information
You are entitled to request that we verify the accuracy of Personal Data collected about you, correct any inaccuracies, and delete Personal Data that we no longer need. You may also restrict how we process your personal information.
If you are a resident of the EEA, please refer to this page:
You can exercise these rights in relation to the Personal Data you provide. To request any of these rights, please send an email to the address below.
Access rights
The Company can verify the accuracy of Personal Data being processed about you and provide access to it.
We will supply an electronic copy of your Personal Data at no cost. Additional copies may be subject to a reasonable fee. Data will be provided electronically upon request.
Your right to access Personal Data must not conflict with the rights and freedoms of others. If granting access would harm another person's rights or freedoms, we may refuse or limit your request.
Right to rectification
You are entitled to request that we correct any inaccurate or incomplete Personal Data held about you, taking into account the purpose of processing.
Right to erasure
You may request deletion of your Personal Data in the following circumstances: (a) the data is no longer needed for the original purpose; (b) you withdraw consent and there is no other legal basis for processing; (c) you object to processing at any time based on your specific situation, where processing is based on legitimate interests pursued by us or a third party; (d) the data is being processed unlawfully; or (e) we must delete it to comply with legal obligations.
This right does not apply where processing is necessary to (a) fulfil a legal obligation under EU or Member State law, or (b) establish, exercise or defend legal rights.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you can request that we limit its processing.
Where Personal Data processing is restricted, data may only be retained with your consent or to establish, exercise or defend legal rights, protect another person's rights, or for a substantial public interest purpose within the EU or a Member State.
Right to data portability
If processing is carried out by automated means and is based on your consent or a contract you are party to, you have the right to obtain and review your Personal Data.
You may request that we transfer your Personal Data directly to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. This right does not interfere with the rights or freedoms of others.
Right to object
You have the right at any time to object to processing of your Personal Data based on legitimate interests pursued by us or a third party, including profiling based on such interests. If we can demonstrate compelling legitimate grounds for processing that outweigh your rights, freedoms or interests, or are necessary to establish, exercise or defend legal rights, we may continue processing.
Regarding direct marketing, you have the right to object to processing of your Personal Data at any time.
Right to withdraw consent
You may withdraw your consent for us to process your Personal Data at any time. Withdrawal does not affect the lawfulness of processing that occurred before your withdrawal.
You are entitled to lodge a complaint with a supervisory authority.
You may lodge a complaint with a supervisory authority established by an EU Member State to protect individuals' fundamental rights regarding Personal Data processing within the European Union.
EU and Member State laws may limit your rights regarding Personal Data, as detailed in this section.
We will provide the information you request under your rights in this section within one month of receiving your request. This timeframe may be extended by up to two months if needed, depending on the request's complexity and volume. We will notify you of any extension and the reasons within one month of your request.
Unless otherwise provided by law, information requested under your rights in this section will be provided at no cost. If your request is manifestly unfounded, excessive, or repetitive, we may charge a reasonable fee to cover administrative costs, or we may decline to respond.
If we have doubts about your identity, we may request further information to verify it.